Refund Policy

Refund Policy

Effective Date: 25/05/2023

Thank you for choosing our Mirror Museum as your destination for exquisite mirrors. We take great pride in creating custom-made mirrors that showcase beauty, craftsmanship, and functionality. We strive to provide you with an exceptional shopping experience.

 

1-Year Guarantee

We stand behind the quality and durability of our mirrors. All our mirrors come with a 1-year guarantee, starting from the date of delivery. If you experience any defects or issues with your mirror within this period, we will gladly repair or replace it at no additional cost to you. Please note that this guarantee does not cover damage caused by improper handling or accidents.

 

Made-to-Order Custom Sizes

At our Mirror Museum, we offer the flexibility to customize the size of your mirror to suit your specific requirements. Since these mirrors are made-to-order and personalized, they are non-refundable once the production process has begun. We strongly encourage you to review your order carefully and confirm all specifications before placing it.

 

Free Delivery and Installation

We provide free delivery and professional installation services for all our mirrors. Our team will ensure that your mirror is securely installed in your desired location within 7 days from the receipt of your order. If, for any reason, we are unable to complete the installation within this timeframe, we will inform you promptly and make alternative arrangements. Please note that the delivery and installation services are non-refundable once they have been completed.

 

No Refund Policy

We understand that circumstances may arise where you might consider requesting a refund. However, we kindly inform you that we do not offer refunds. We encourage you to thoroughly review your order and confirm all details before finalizing your purchase to ensure complete satisfaction.

 

Contact Us

If you have any questions or concerns regarding our policy, please contact our Customer Support team at info@mirrormuseum.ae or +971 50 897 0202. We are here to assist you and provide any necessary support to ensure your satisfaction.

 

Thank you for choosing our Mirror Museum. We appreciate your business and look forward to serving you again in the future.

Shopping Cart
×